Edexcel GCSE Computer Science (1CP2) Exam Questions

Award one mark for any of the following:

• The operating system is needed/essential for the computer to run / utility software is optional (1)
• The operating system manages the hardware/users/resources / utility software performs housekeeping tasks that keep the system running efficiently (1)
• The operating system provides a platform for other software to run / utility software carries out extra/specific tasks (1)
• Each utility program performs one specific task / the operating system carries out many different management tasks (1)
• Utility software is often packaged with the operating system but can also be bought separately (1)

Do not accept answers that only give an example of each (e.g. Windows, anti-malware) without stating a difference.

Do not accept the operating system is hardware.

Award one mark for any of the following up to a maximum of two marks:

• Manages user accounts/profiles/logins (1)
• Authenticates users when they log in (through passwords/biometrics) (1)
• Controls what each user is allowed to access (access rights/permissions) (1)
• Sets which files/folders/resources a user can use (1)
• Gives different levels of access to different users (e.g. administrator/standard user) (1)

Allow 'decides which users can use the computer' for the manage user accounts/logins mark.

Allow references to access to files/folders/resources for the access rights mark, as this is part of user management, not file management.

Do not accept 'manages users' on its own.

Do not accept 'controls user access' on its own, as it is unclear whether this means logging in or access rights.

Do not accept 'manages files' or 'manages peripherals' (these are other operating system functions).

Award up to two marks for a linked explanation such as:

• The operating system uses the printer's device driver to communicate with the printer (1) so the print job is sent as commands the printer can carry out (1)
• The operating system holds print jobs in a queue/buffer (1) because the computer sends data faster than the printer can print it (1)
• The operating system reports the printer's status to the user (1) so the user knows what to do when there is a problem such as the paper running out (1)
• The operating system handles interrupts/signals from the printer (1) so a problem such as a paper jam is dealt with while other programs carry on running (1)

For both marks, the expansion must follow/associate with the statement.

Allow a point about the operating system loading/installing the device driver for a new printer (1) provided the second mark gives a reason that is not the same as the driver communication point, e.g. so the new printer can be used/controlled by the operating system (1)

Award 1 mark for stating that print jobs are held in a queue/a buffer; the second mark needs the linked reason that the printer prints more slowly than data is sent.

Do not accept restating the question, e.g. 'it manages the printer' or 'it controls the peripherals', without saying how or why.

Do not accept 'it lets the printer connect to the computer' or 'it stops the printer being damaged' without a linked reason.

Do not accept 'it makes the printer print faster' as the operating system cannot increase the printer's speed.