Privacy Policy

Thank you for using Fetch Decode Explain (referred to as "the Website"). This Privacy Policy aims to inform you about how we collect, use, and protect your personal information when you use our Website.

Information We Collect

1.1. Personal Information: When you sign up as a teacher and create an account on our Website, we may collect certain personal information, such as your first name, surname, email address, and school affiliation. This information is necessary for account creation, administering and setting activities, and sending notifications and reminders about activities.

1.2. Pupil Information: As a teacher, you may provide us with personal information about your pupils, including their first name, surname, email address, usernames, and groupings. This information is required to administer and set activities, send emails to notify and remind pupils about activities, and allow login to the Website.

1.3. Activity Data: We collect data on the scores of activities carried out by pupils, whether an activity has been completed, and the incorrect and correct answering of individual questions in quizzes and matching activities. This data is necessary for pupils and teachers to keep track of progress.

1.4. Anonymised Statistics: We collect anonymised statistics on whether questions and activities were answered correctly or incorrectly. This data is used to identify the difficulty level of activities, gamify them by awarding more points, and allow anonymised comparisons between pupil attainment in an activity and other groups of users on the Website.

1.5. Login Information: If you choose to sign up or log in using your Google or Microsoft account, we will receive your email address from Google or Microsoft. This is the only information we receive from these services, and we do not share any data back with them.

1.6. IP Addresses: We collect the IP addresses of incorrect login attempts to protect the system from unauthorized access. These IP addresses are periodically removed.

1.7. Google Analytics: We use Google Analytics to collect information about how visitors use our Website. This includes information about your visit such as the pages you view, the links you click, and other actions you take on our Website. This data helps us understand user behavior and improve our Website. Google Analytics collects only anonymised data and does not identify individual users. For more information on how Google Analytics collects and processes data, please refer to Google's Privacy Policy.

Use of Information

2.1. Provide Services: We collect your personal information to provide you with access to the features and functionalities of the Website. This includes allowing teachers to create accounts, adding and managing pupil accounts, and enabling pupils to work through activities.

2.2. Communication: We may use your email address to send you important updates, notifications, and information related to the Website. These communications are essential for the proper functioning of the services we provide.

2.3. Improvements: We may analyse user activity and behavior on the Website, including data from Google Analytics, to improve our services, develop new features, and enhance user experience. This analysis may involve aggregated and anonymised data.

Data Security

We take appropriate measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Children's Privacy

Our Website is intended for teachers and pupils who are 13 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to remove that information from our systems.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our Website. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at support@fetchdecodeexplain.com

By using the website, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.