Edexcel GCSE Computer Science (1CP2) Exam Questions

Award one mark for any of the following:

• The operating system is needed/essential for the computer to run / utility software is optional (1)
• The operating system manages the hardware/users/resources / utility software performs housekeeping tasks that keep the system running efficiently (1)
• The operating system provides a platform for other software to run / utility software carries out extra/specific tasks (1)
• Each utility program performs one specific task / the operating system carries out many different management tasks (1)
• Utility software is often packaged with the operating system but can also be bought separately (1)

Do not accept answers that only give an example of each (e.g. Windows, anti-malware) without stating a difference.

Do not accept the operating system is hardware.

Award one mark for any of the following up to a maximum of two marks:

• Manages user accounts/profiles/logins (1)
• Authenticates users when they log in (through passwords/biometrics) (1)
• Controls what each user is allowed to access (access rights/permissions) (1)
• Sets which files/folders/resources a user can use (1)
• Gives different levels of access to different users (e.g. administrator/standard user) (1)

Allow 'decides which users can use the computer' for the manage user accounts/logins mark.

Allow references to access to files/folders/resources for the access rights mark, as this is part of user management, not file management.

Do not accept 'manages users' on its own.

Do not accept 'controls user access' on its own, as it is unclear whether this means logging in or access rights.

Do not accept 'manages files' or 'manages peripherals' (these are other operating system functions).

Award up to two marks for a linked description such as:

• Updates/changes the location/path stored for the file (1) so the file can be found in its new folder/location (1)
• Removes the file's entry/reference from the old folder (1) so the file no longer appears/is listed there (1)
• Adds/creates an entry/reference for the file in the new folder (1) so the file appears/is listed in its new location (1)
• Updates the folder/directory listing/structure (1) to show the file's new location/path (1)

Do not accept descriptions of copying the file or leaving a duplicate in the old folder.

Do not accept deleting and recreating the file, or moving the file's data to a different physical location on the disk; the marks are for updating the folder/directory structure.

Award up to two marks for a linked description such as:

• The start and end address/size of the block allocated to each program is recorded (1) so the operating system knows which areas of main memory are in use and which are free (1)
• The record is checked before memory is allocated (1) so memory already in use is not given to another program/is not overwritten (1)
• The record is searched for a free block that is large enough (1) so a newly loaded program is placed in a suitable area of main memory (1)
• The record is updated when a program ends/closes (1) so the memory it was using is marked as free for other programs (1)

Allow the record to be called a memory map/memory table/allocation table.

A response that only says the operating system keeps a record/list of the memory each program is using, without saying what the record contains, earns 0 marks.

A response that states what the record contains, e.g. the addresses/the start and end address of each block, earns 1 mark even if it does not say how the record is used.

Do not accept responses about saving programs/files to secondary storage or about moving programs to virtual memory, as these are not uses of this record.

Award up to two marks for a linked description such as:

• Each user/file is given permissions/access rights (1) so other users cannot read/write/open/change that user's files (1)
• A user may be given read-only/read access to a file (1) so they cannot edit/delete/change it (1)
• Each file is given permissions/access rights for different users (1) so the operating system allows/refuses access depending on which user is logged in (1)
• The operating system checks a user's permissions/access rights when a file is opened (1) so a user with read-only/read access cannot save/delete changes (1)

Do not accept responses about asking for a password/username, as this checks who the user is, not what they are allowed to do.

Do not accept 'files are protected/safe' or 'access rights protect files' without saying how access is limited (e.g. read-only access, permissions for different users).

Award up to two marks for a linked explanation such as:

• The memory can be reused/allocated to another program (1) so other programs have enough main memory to run (1)
• Freeing the memory stops main memory becoming full (1) so the computer can load/run new programs (1)
• The closed program's data is no longer needed (1) so keeping it would waste main memory (1)
• The operating system can give the freed memory to a program that needs more (1) so that program can continue to run (1)

For both marks, the expansion must follow/associate with the statement.

Do not accept 'to make the computer faster' on its own without saying how freeing memory helps.

Do not accept 'to delete the program' or 'to save the program' because closing a program does not remove it from secondary storage.

Award up to two marks for a linked explanation such as:

• A process is created for the program (1) so that its instructions can be loaded into RAM (1)
• The process is put into the ready state (1) so that it can wait for the CPU to become available (1)
• The operating system adds the process to a queue of ready processes (1) so the scheduler can choose it when the CPU is free (1)
• The operating system allocates the resources the process needs (1) so that it can start running when it is given CPU time (1)

For both marks, the expansion must follow/associate with the statement.

Allow 'main memory' for RAM.

Do not accept 'the browser is downloaded/loaded from the internet'.

Do not accept 'the program is run immediately on the CPU' without the ready step.

Indicative content

File management

• The operating system organises the practice's patient records into folders, so staff can find a patient's record quickly during an appointment.
• It carries out file operations such as saving, moving, renaming and deleting, so a dentist can save updated notes to the correct record.
• It sets permissions on shared folders and files, so that only authorised staff, such as dentists, can open a patient's clinical records; this reduces the risk of confidential records being seen by the wrong staff.
• It can give read-only access to some files, so receptionists can view appointment details but cannot change clinical notes.
• It shows the size of files and the free space on the practice's shared storage, so managers can see when more storage is needed for records.

User management

• The operating system creates a user account for each member of staff, with a username and password, so that each person has their own access to the system.
• It allocates access rights to each account, so receptionists, dentists and managers each see only the folders and files their role needs.
• It allows accounts to be grouped by role, so a new dentist can be given the same permissions as the existing dentists quickly instead of setting each one by hand.
• It can require strong passwords, which makes it harder for one member of staff to log on using another person's account and open patient records.
• It can disable or delete an account when a member of staff leaves, so that they can no longer open patient records.

Levels

• Level 0 (0 marks): No rewardable content.
• Level 1 (1–2 marks): Basic, independent points are made, showing elements of understanding of key concepts/principles of computer science. (AO1) The discussion will contain basic information with little linkage between points made or application to the context. (AO2)
• Level 2 (3–4 marks): Demonstrates adequate understanding of key concepts/principles of computer science. (AO1) The discussion shows some linkages and lines of reasoning with some structure and application to the context. (AO2)
• Level 3 (5–6 marks): Demonstrates comprehensive understanding of key concepts/principles of computer science to support the discussion being presented. (AO1) The discussion is well developed, with sustained lines of reasoning that are coherent and logically structured, and which clearly apply to the context. (AO2)

Level 3 responses must cover both file management and user management and develop how each supports the practice, for example linking permissions to who can open patient records. Answers that only state basic, undeveloped points such as 'the operating system puts files in folders' or 'users have a username and password', with little reference to the practice, are limited to Level 1 (maximum 2 marks).

Do not accept backup, disk defragmentation or anti-malware software as operating system file management, or encryption, as these are outside the operating system's file management; they are utility software or security measures.