Edexcel GCSE Computer Science (1CP2) Exam Questions

Award one mark for any of the following:

• The operating system is needed/essential for the computer to run / utility software is optional (1)
• The operating system manages the hardware/users/resources / utility software performs housekeeping tasks that keep the system running efficiently (1)
• The operating system provides a platform for other software to run / utility software carries out extra/specific tasks (1)
• Each utility program performs one specific task / the operating system carries out many different management tasks (1)
• Utility software is often packaged with the operating system but can also be bought separately (1)

Do not accept answers that only give an example of each (e.g. Windows, anti-malware) without stating a difference.

Do not accept the operating system is hardware.

Award up to two marks for a linked description such as:

• It keeps a record of which memory addresses/areas belong to each program and to the operating system (1) so it knows which addresses a program is allowed to use (1)
• Each program is given its own area of main memory (1) so a program cannot write to the addresses used by another program or by the operating system (1)
• The memory used by the operating system is marked as protected/reserved (1) so a program that tries to write to it is blocked/causes an error (1)
• The address a program writes to is checked against the record of its allocated area (1) and the write is stopped if the address is outside that area (1)

Allow the memory being protected to be that of the operating system or of another program.

For both marks, the expansion must follow/associate with the statement.

Do not award generic answers such as 'the operating system manages memory' or 'the operating system keeps track of memory'.

Do not award responses about stopping programs using too much memory or allocating memory, as these are not about protecting memory being overwritten.

Do not award responses about virtual memory, paging or moving processes to secondary storage.

Do not award responses about firewalls, antivirus software or passwords.

Award up to two marks for a linked explanation such as:

• It allows the operating system/OS to communicate with the device/printer (1) because it translates the commands into signals the device understands (1)
• It contains/sends the instructions/commands needed by a particular device (1) so the device carries out the correct actions (1)
• It controls the device/printer (1) by sending commands/signals to it (1)
• Different devices need different commands (1) so each one needs its own driver to work with the operating system (1)

For both marks, the expansion must follow/associate with the statement.

Do not accept 'it drives/controls the device' on its own without saying how, e.g. by sending commands/signals.

Do not accept hardware/a physical device (a device driver is software).

Do not accept 'it connects the printer to the computer' or 'it installs the printer' without saying that it provides the instructions/commands for the device.

Award up to two marks for a linked explanation such as:

• The operating system decides which process will use the CPU next (1) so the processor is shared between processes/processes take turns (1)
• The operating system allocates CPU time to each process/gives each process a small amount of time on the CPU (1) so multitasking can take place/several programs can appear to run at once (1)
• The operating system manages the state of each process, e.g. ready/running/blocked (1) so a process waiting for input/blocked does not stop other processes running (1)
• The operating system can terminate/end a process that has stopped responding (1) so it does not affect other processes/the computer keeps working (1)

For both marks, the expansion must follow/associate with the statement.

Do not accept the idea that the CPU runs two or more processes at exactly the same time; multitasking shares CPU time.

Do not accept 'the OS shares the CPU' on its own without saying how/why, e.g. giving each process a turn/CPU time.

Do not accept 'it stops programs crashing' without a link to process management, e.g. ending a process that has stopped responding.

Do not accept 'it manages processes' without saying what the operating system does.

Indicative content

Types of backup that could be used

• A full backup copies all of the company's project files every time it is run, so the whole set of files is held together in one backup.
• A full backup takes longer to make and needs more storage space than an incremental backup.
• An incremental backup copies only the files that have changed since the previous backup, so it is quicker to run each evening.
• Restoring from incremental backups needs the last full backup plus every incremental backup made since, which takes longer and is more complex.
• A weekly full backup with nightly incremental backups can be suitable for the company when the reason is explained using the properties of the two types.

Where and how often backups should be made

• Backups should be kept on a separate device and, ideally, at a different location, so that a fire or theft in the office cannot destroy the computer and the backups together.
• Backups should be made regularly, for example every evening, so that at most one day's design work would be lost.
• Cloud storage can hold copies off-site automatically, without the owner taking a disk home.
• An external hard disk or USB flash drive can be used as the backup medium, with a copy kept away from the office.

How the backups would be used if the hard disk failed again

• If the hard disk fails again, the backup software is used to restore the latest full backup and any later incremental backups onto a replacement disk.
• The restored project files allow the company to carry on working and meet its clients' deadlines.
• The backups should be tested by restoring a file so that the company knows the backup is usable before it is needed.
• Backup software does not repair the failed hard disk itself, so a replacement disk is still needed.

Levels

• Level 0 (0 marks): No rewardable content.
• Level 1 (1–2 marks): Basic, independent points are made, showing elements of understanding of key concepts/principles of computer science. (AO1) The discussion will contain basic information with little linkage between points made or application to the context. (AO2)
• Level 2 (3–4 marks): Demonstrates adequate understanding of key concepts/principles of computer science. (AO1) The discussion shows some linkages and lines of reasoning with some structure and application to the context. (AO2)
• Level 3 (5–6 marks): Demonstrates comprehensive understanding of key concepts/principles of computer science to support the discussion being presented. (AO1) The discussion is well developed, with sustained lines of reasoning that are coherent and logically structured, and which clearly apply to the context. (AO2)

Level 3 requires all three bullets to be developed and applied, including both types of backup (or a justified combination) and a restoration sequence; a response that describes only a full backup cannot reach Level 3.

An answer that explains only one type of backup with at most a brief location or frequency point and no developed restoration is Level 1 (1–2 marks). Credit one off-site point only: cloud storage, an external disk kept elsewhere and 'a different location' are the same point. Do not accept that backup software repairs a failed hard disk or recovers files that were never backed up; an answer that only makes this claim is Level 0. An unsupported weekly-full/nightly-incremental recommendation is not credited.