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Features of cloud storage Exam Questions

21 Pearson BTEC Digital Information Technology Component 3 exam-style questions on Features of cloud storage (A1 Modern Technologies), 78 marks in all. Answer them on paper or print them, then open the mark schemes and example answers to see how each is marked.

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1State / Give two2 marks

Fenwick Air Ambulance is a charity that provides emergency medical transport. Its crews use cloud storage to view patient records and flight plans during call-outs.

State two ways 24/7 availability of cloud storage helps the charity's crews.

[2 marks]
Mark scheme

Award one mark for each correct way, up to a maximum of two marks from:

  • View patient records/flight plans at any time/outside office hours
  • Access files from anywhere with an internet connection
  • Update/share records during a call-out/in real time
  • Respond to emergencies without waiting for office hours
  • Work at night/weekends
  • Check information while travelling/on the move
  • Share information with hospitals/other staff at any time

Do not accept: answers about cost/scalability (e.g. only paying for the storage used) or unlimited storage, as these are not about 24/7 availability

Accept any other appropriate response.

Example answers and how they were marked
Full marks2/2

Crews can view patient records during a night call-out and staff can update records from anywhere with an internet connection.

Why: Both points are correct ways 24/7 availability helps the crews: viewing records outside office hours (1) and updating records from anywhere with an internet connection (1).

Some marks1/2

Crews can view patient records at any time and the charity only pays for the storage it uses.

Why: Viewing records at any time earns 1 mark; only paying for storage used is a scalability/cost point, not a 24/7 availability point, so earns 0.

No marks0/2

The charity can buy more storage when it needs it and it is cheaper than running its own servers.

Why: Both points are about scalability/cost rather than 24/7 availability, so neither is creditworthy under this mark scheme.

2State / Give two2 marks

Fairholm Cycling Academy is a cycling team. Its coaches record training data on tablets and laptops and save the files to cloud storage.

State two benefits of synchronising files between cloud storage and the team's devices.

[2 marks]
Mark scheme

Award one mark for each correct benefit, up to a maximum of two marks from:

  • Files are kept the same/up to date on all devices
  • Changes made on one device are copied to the cloud and the other devices
  • Staff can start work on one device and carry on using another
  • Files can be edited offline and synchronised when the device is back online
  • Staff do not have to copy/upload files between devices manually

Do not accept: available 24/7 or extra storage, as these are other features of cloud storage, not benefits of synchronisation

Accept any other appropriate response.

Example answers and how they were marked
Full marks2/2

The files are kept the same on all the devices; a coach can start work on a tablet and carry on using a laptop.

Why: Two correct synchronisation benefits: files kept the same on all devices, and starting on one device and carrying on using another.

Some marks1/2

Changes made on one device are copied to the other devices; the team gets more storage space for its files.

Why: Changes copied to the other devices earns 1 mark; extra storage is scalability, not a benefit of synchronisation.

No marks0/2

The files are available 24/7 so the coaches can record training data at any time of day.

Why: 24/7 availability is a different feature of cloud storage, not a benefit of synchronisation, so no marks are awarded.

3State / Give two2 marks

Fairholme Planetarium is a science centre. It uses cloud storage for online bookings and images of the night sky.

Give two benefits of 24/7 availability of cloud storage.

[2 marks]
Mark scheme

Award one mark for each correct benefit, up to a maximum of two marks from:

  • Staff can access files at any time/from anywhere, including when working remotely/from home
  • Visitors can book/check bookings at any time/outside opening hours
  • Staff can upload/download images of the night sky when needed
  • Researchers in other time zones/countries can access the data
  • Staff can work at times that suit them/outside normal working hours

Do not accept: synchronisation, file sharing or scalability, as these are not 24/7 availability

Accept any other appropriate response.

Example answers and how they were marked
Full marks2/2

Visitors can book online outside opening hours; researchers in other countries can view night sky images at any time.

Why: Two correct 24/7 benefits are given: bookings outside opening hours and access from other time zones.

Some marks1/2

Staff can access files at any time; the files are synchronised to all devices.

Why: Access at any time earns 1 mark; synchronisation is not a 24/7 availability benefit.

No marks0/2

It means the planetarium can buy more storage when needed; it lets staff share files with each other.

Why: Scalability and file sharing are different cloud features, so no marks are awarded.

4Explain one2 marks

Pentreath Wildlife Films makes nature documentaries. Its film crews record footage on tablets and edit it on laptops. The company stores all its footage in cloud storage.

Explain one benefit of synchronising the company's cloud storage with its devices.

[2 marks]
Mark scheme

Award one mark for a correct benefit and one mark for a justification for that benefit, up to a maximum of two marks.

  • Files changed on one device are updated on the company's other devices (1) so staff always work on the latest version of a file (1)
  • Footage recorded on a tablet is uploaded to the cloud automatically (1) so it appears on an editor's laptop without being copied by hand (1)
  • A copy of files is held on each device and in the cloud (1) so staff can carry on working offline and the changes sync when the device reconnects (1)
  • Files are synchronised across devices (1) which saves staff time as they do not need to email files to themselves (1)
  • The same version of a file is available on every device (1) which stops staff editing an out-of-date copy (1)

Allow mix and match if it makes sense

Allow a justification that states the effect, e.g. staff always have the latest version or it saves the crew time

Do not accept: files can be accessed anywhere/24/7 on its own, as this is availability, not synchronisation

Accept any other appropriate wording/phrasing

Example answers and how they were marked
Full marks2/2

Footage recorded on a tablet is uploaded to the cloud automatically so it appears on an editor's laptop without being copied by hand

Why: Names automatic upload to the cloud (1) and justifies it with the effect on the editor's laptop (1).

Some marks1/2

Footage recorded on a tablet is uploaded to the cloud automatically

Why: Gives a correct synchronisation benefit (1) but no justification for it, so the second mark is not earned (0).

No marks0/2

Staff can open the files anywhere with an internet connection because cloud storage is available 24/7

Why: Both points are about availability, not synchronisation, so the 'Do not accept' line applies and no marks can be awarded.

5Explain one2 marks

Copperfield Auction House sells antiques in online auctions. Customers place bids through its website at any time of day.

Explain one benefit to the company of cloud storage being available 24/7.

[2 marks]
Mark scheme

Award one mark for a correct benefit and one mark for a justification for that benefit, up to a maximum of two marks.

  • Customers can bid at any time of day or night (1) so the auction house does not lose sales when its office is closed (1)
  • The website and auction data stay online all the time (1) so customers are not stopped from bidding outside office hours (1)
  • Staff can check auction information from home (1) so they can answer customer enquiries whenever they receive them (1)
  • Listings can be updated at any time (1) so bidders in other time zones see current information (1)
  • The service is available whenever customers want to use it (1) which gives the company more chances to make sales (1)

Do not accept: answers about security or backups, as these are not availability

Accept any other appropriate wording/phrasing

Example answers and how they were marked
Full marks2/2

Customers can place bids at any time, including when the office is closed so the company does not miss sales

Why: Gives a correct availability benefit (1) and justifies it with the effect on sales (1).

Some marks1/2

The website is online all the time which is good for the company

Why: Correct availability point (1); 'good for the company' is too vague to justify it (0).

No marks0/2

Auction records are backed up automatically so the company will not lose them

Why: This is about backup, not availability, so neither mark can be awarded.

6Explain one2 marks

Kingsmarsh Brewery makes beer for pubs. It takes on many more orders in the weeks before Christmas and uses cloud storage for its order records.

Explain one benefit of scalable cloud storage to the brewery.

[2 marks]
Mark scheme

Award one mark for a correct benefit and one mark for a justification for that benefit, up to a maximum of two marks.

  • The brewery can rent/increase its storage for the busy Christmas period (1) so it does not run out of space for its orders (1)
  • The brewery can reduce/free the storage it no longer needs (1) so it only pays for what it uses and saves money (1)
  • Storage can be increased or decreased quickly (1) so the brewery can respond to changes in demand (1)
  • The brewery only pays for the amount of storage it uses (1) which is cheaper than buying servers that sit unused for most of the year (1)
  • Extra storage can be added as orders grow (1) so the company does not need to buy extra hardware of its own (1)

Allow mix and match if it makes sense

Do not accept: collaboration/sharing files, 24/7 access or unlimited storage, as these are not scalability

Accept any other appropriate wording/phrasing

Example answers and how they were marked
Full marks2/2

The brewery can rent more storage for the busy Christmas period then reduce it in January so it only pays for what it needs

Why: Correct scalability benefit (1) with a justification that freeing storage after the busy period saves money (1).

Some marks1/2

Cloud storage can be made bigger when the brewery is busy because it can get more space

Why: Correct scalability point (1); the second part restates the point and does not justify it (0).

No marks0/2

It means all the staff can work on the same order records at the same time so they do not need to email them to each other

Why: This is about collaboration, not scalability, so neither mark can be awarded.

7Explain one3 marks

Juniper Driving School provides driving lessons to learners across a city. The company uses cloud storage to store lesson bookings and pupil progress records.

Explain one benefit of cloud storage being available 24/7 for the company.

[3 marks]
Mark scheme

Award one mark for a correct benefit, one mark for a justification for that benefit and one mark for an expansion of the justification, up to a maximum of three marks.

  • Staff can access files at any time (1) because cloud storage is always available (1) so instructors can check pupil records between lessons (1)
  • Pupils can book lessons outside office hours (1) as the service can be used day or night (1) which may increase the number of bookings (1)
  • Staff can work from home in the evening (1) because they can reach the files with an internet connection (1) so records are kept up to date (1)
  • The company can update its records during the night (1) because the storage does not close (1) so customers see correct lesson details the next morning (1)

Do not allow mix and match

Do not accept: 'available on Wi-Fi' or answers about scalability or sharing files

Accept any other appropriate wording/phrasing.

Example answers and how they were marked
Full marks3/3

Staff can open pupil records at any time because the cloud service is always available so an instructor can check progress before an evening lesson

Why: Benefit (1), justification (1) and expansion (1).

Some marks2/3

Staff can access files from home because they can use an internet connection

Why: Benefit (1) and justification (1); no expansion.

No marks0/3

The company can rent more storage when it needs it so it only pays for what it uses

Why: No credit: this is scalability, not 24/7 availability.

8Explain one3 marks

Jesmond Planetarium is a science centre that runs stargazing events. It stores high-resolution images and event bookings in cloud storage. It holds many more images after a busy stargazing season and fewer in quiet months.

Explain one benefit of scalable cloud storage for the company.

[3 marks]
Mark scheme

Award one mark for a correct benefit, one mark for a justification for that benefit, and one mark for an expansion of the justification, up to a maximum of three marks.

  • The company can store more images during busy events (1) by renting extra storage (1) so it can keep all the images from each event (1)
  • The company can save money in quieter months (1) by freeing storage it no longer needs (1) so it only pays for what it uses (1)
  • The company does not need to buy extra hardware (1) because storage is rented from the provider (1) so it can cope with a sudden increase in data (1)

Do not allow mix and match

Do not accept: answers about 24/7 access or sharing files; these are different features.

Accept any other appropriate wording/phrasing.

Example answers and how they were marked
Full marks3/3

The planetarium can store more images during busy events by renting extra storage from the provider so it can keep all the images from each event

Why: Benefit (1), justification (1) and expansion (1).

Some marks2/3

The company can save money in quieter months by freeing storage it no longer needs

Why: Benefit (1) and justification (1); no expansion.

No marks0/3

Staff can access the files 24/7 with an internet connection so they can work anywhere

Why: No credit: this is availability, not scalability.

9Explain one3 marks

Jessop Amateur Dramatics Society is a community group that puts on plays. The group uses cloud storage for scripts, rehearsal schedules and ticket sales data. It shares folders with actors and backstage staff.

Explain how setting access rights could help the group protect its data.

[3 marks]
Mark scheme

Award one mark for a correct way access rights could be set to protect the data, one mark for a justification for that way and one mark for an expansion of the justification, up to a maximum of three marks.

  • Set read-only access for actors (1) so they can view the scripts but not edit them (1) which stops the master script being changed by mistake (1)
  • Give full control only to the managers (1) so other staff cannot delete ticket sales data (1) which stops the group losing its sales records (1)
  • Share the ticket sales folder only with named staff by their email address (1) so only those people can open it (1) which stops outsiders seeing customer details (1)
  • Set read/write access for backstage staff (1) so they can update the rehearsal schedule but not the scripts (1) which stops the wrong file being changed (1)
  • Give actors no access to the ticket sales folder (1) so they cannot open it (1) which protects customers' personal data (1)

Do not allow mix and match

Do not accept: answers about passwords or two-factor authentication

Accept any other appropriate wording/phrasing.

Example answers and how they were marked
Full marks3/3

Set read-only access for the actors so they can look at the scripts but cannot change them which means the master script cannot be edited by mistake

Why: Way access rights are set (1), justification (1) and expansion (1).

Some marks2/3

Give the managers full control so other staff cannot delete the ticket sales data

Why: Way (1) and justification (1); no expansion of the justification.

No marks0/3

Put a password on the shared folder so only staff who know it can open it

Why: No credit: passwords are not an access right and are rejected in the mark scheme.

10Describe3 marks

Cobalt Karting is an indoor go-karting venue. Its staff use cloud storage for race bookings, staff rotas and safety records. The owner wants to control who can see and change each file.

Describe how the company could set and share access rights for files in its cloud storage.

[3 marks]
Mark scheme

A description of how access rights are set and shared in cloud storage. To include three from

  • The owner/a user with full control sets the access right for each user (1) such as read only or read/write (1)
  • Read only access (1) allows a user to view the file but not change it (1)
  • Read/write access (1) allows a user to view and edit the file (1)
  • Full control (1) allows a user to change the access rights of others/delete the file (1)
  • A private link/URL (1) can be sent to someone outside the company so that only they can open the file (1)
  • Several users can be given access to the same file (1) so they can edit it at the same time (1)

Do not accept: setting a password or using two-factor authentication, as these are ways of restricting access, not access rights.

Do not allow mix and match between the access right and what it allows.

Accept any other appropriate wording/phrasing.

Example answers and how they were marked
Full marks3/3

The owner has full control of the files so they can set what each member of staff is allowed to do. Someone outside the company can be sent a private link so that only they can open the file.

Why: Full control (1) plus setting users' rights (1), and a private link (1) with only that person able to open it (1) – more than three creditworthy points, so capped at 3.

Some marks2/3

Staff can be given read only access so they can look at the rota but cannot change it.

Why: Read only (1) and what it allows, viewing but not editing (1). No third point given.

No marks0/3

The owner sets a password for the cloud storage account so that only staff can log in.

Why: A password is a way of restricting access, not an access right, so nothing in the mark scheme is met (see the Do not accept line).

11Describe3 marks

Charnwood Signmakers is a company that makes signs for shops. Its designers take photos on their phones and edit them on the office computers.

Describe how synchronisation works between the cloud storage and the designers' devices.

[3 marks]
Mark scheme

A description of how synchronisation works between cloud storage and individual devices. To include three from

  • Files saved in the cloud are copied/downloaded (1) to every device signed in to the account (1)
  • A change made on one device is uploaded to the cloud (1) and then sent/downloaded to the other devices (1)
  • This happens automatically (1) when the device is connected to the internet (1)
  • Every device ends up with the same/latest version of the file (1) as the change replaces the older copy on each device (1)

Do not accept: answers about staff working on the same document at the same time, as this is collaboration/cloud computing and not synchronisation; saying the files are stored in the cloud on its own.

Accept any other appropriate wording/phrasing.

Example answers and how they were marked
Full marks3/3

When a designer edits a photo on the office computer, the change is uploaded to the cloud and then sent to their phone. This happens automatically when the phone is connected to the internet.

Why: Change uploaded (1) and sent to the other devices (1); automatic (1) when connected to the internet (1) – four creditworthy steps, capped at 3.

Some marks2/3

The files saved in the cloud are downloaded to every device the designer is signed in on.

Why: The first point in full: copied/downloaded (1) to each device signed in (1). No further point.

No marks0/3

Synchronisation means all the designers can work on the same sign design at the same time from different places.

Why: This describes collaboration/cloud computing, not synchronisation, so it meets no bullet (see the Do not accept line).

12Describe3 marks

Coverdale Locksmiths is a locksmith company. Its engineers fit locks at customers' homes and are often called out at night, when they need customer and job details.

Describe how the 24/7 availability of cloud storage helps the company.

[3 marks]
Mark scheme

A description of how 24/7 availability of cloud storage helps the company. To include three from

  • Staff can access the files at any time (1) day or night/outside office hours (1)
  • The cloud service is always running (1) so the data is there whenever staff need it (1)
  • An engineer can get the customer's details straight away on a call-out (1) so the job is not delayed until the office reopens (1)
  • The company does not need its own servers/office computers switched on (1) for staff to get the data (1)

Do not accept: answers about scalability, such as renting more storage, as these are not about availability.

Accept any other appropriate response.

Example answers and how they were marked
Full marks3/3

An engineer can open a customer's job sheet at 2am because the cloud storage service is always running. They can get the customer's details straight away on a call-out so the job is not delayed until the office reopens.

Why: Access at any time (1) day or night (1), the service always running so the data is there (1) plus a second mark, and details straight away on a call-out (1) plus a second mark – more than three points, so capped at 3.

Some marks2/3

An engineer can get the customer's details straight away on a call-out so the job is not delayed until the office reopens.

Why: Details straight away on a call-out (1) so the job is not delayed until the office reopens (1). No third point given.

No marks0/3

The company can rent more storage when it takes on more engineers, so it only pays for what it uses.

Why: This describes scalability, not availability, so no bullet is met (see the Do not accept line).

13Explain two4 marks

Amberleigh Karting is a go-kart racing centre. The centre is much busier in the summer than in the winter.

Explain two benefits to the company of scalable cloud storage.

[4 marks]
Mark scheme

Award one mark for each correct benefit and one mark for a justification of each benefit, up to a maximum of four marks.

  • More storage can be rented/added when it is needed (1) so the company only pays for the storage it uses (1)
  • Storage can be reduced/freed when it is no longer needed (1) which saves the company money (1)
  • The company can increase or decrease its storage whenever its needs change (1) so it can cope with busy periods without delay/having to order new hardware (1)
  • There is no need to buy extra hardware/servers (1) as the provider supplies the storage/the company does not pay for equipment it may never use (1)
  • The company does not need IT staff to add more storage (1) as the provider increases the storage for them (1)

Do not accept: answers about collaboration

Allow mix and match if the response makes sense

Only award once for the same benefit, e.g. renting more storage and adding storage for the summer count as one benefit

Accept any other appropriate wording/phrasing

Example answers and how they were marked
Full marks4/4

The company can rent more storage when it is busy in the summer so it only pays for the storage it uses. It can free storage it no longer needs which saves the company money.

Why: Two different benefits identified (renting more storage; freeing storage) and each justified (only pay for what it uses; saves money), so four marks.

Some marks2/4

The company can add more storage when it needs it so it only pays for what it uses. It is available 24/7 so staff can check bookings at any time.

Why: First benefit identified (1) and justified (1). The second point is about availability, not scalability, so no marks.

No marks0/4

All the staff can work on the same booking at the same time which helps them collaborate.

Why: Collaboration is not scalability, so neither the identification nor the justification is creditworthy.

14Explain two4 marks

Ashbourne Theatre Company is a theatre company. Its staff store scripts and ticket sales data in cloud storage. Volunteers also need to see the scripts.

Explain two ways access rights can be used to control access to the company's files.

[4 marks]
Mark scheme

Award one mark for each correct way and one mark for a justification of each way, up to a maximum of four marks.

  • Set read-only access (1) so a volunteer can view the scripts but cannot change or delete them (1)
  • Give read/write (edit) access (1) so a member of staff can change a file but cannot decide who else it is shared with (1)
  • Give full control (1) so a manager can change a file and also change who else can open it (1)
  • Send a private link/URL to a file (1) so only the person it is sent to can open it (1)
  • Set the access rights on a folder/file (1) so everything inside it is shared with the same people (1)
  • Remove/change a person's access rights (1) so a volunteer who no longer needs the scripts cannot open them (1)

Do not accept: passwords

Allow mix and match if the response makes sense

Accept any other appropriate wording/phrasing

Example answers and how they were marked
Full marks4/4

Volunteers could be given read-only access so they can look at the scripts but cannot change or delete them. The company could send a private link to a script so only the person it is sent to can open it.

Why: Two ways identified (read-only access; private link), each with a justification (cannot change or delete; only the person it is sent to can open it).

Some marks2/4

Volunteers could be given read-only access to the scripts folder so they can view the scripts but cannot edit them. Staff could use a password to log in so hackers cannot get in.

Why: Read-only access identified (1) with a justification (1). A password protects the account rather than setting access rights to a file, so the second point earns nothing.

No marks0/4

The company could give the volunteers a password so only they can open the scripts.

Why: A password is an account security method, not a way of setting or sharing access rights, so the mark scheme gives no marks.

15Explain two4 marks

Aldergrove Photography is a wedding photography business. Its photographers take photos on phones and cameras, edit them on laptops, and the company synchronises its cloud storage with these devices.

Explain two ways synchronisation of cloud storage could help the photographers.

[4 marks]
Mark scheme

Award one mark for each correct way and one mark for a justification of each way, up to a maximum of four marks.

  • Photos taken on a phone or camera are copied to the photographer's other devices automatically (1) so they can start editing on a laptop without transferring the files (1)
  • Changes made to a file on one device are updated on all the photographer's devices (1) so they always have the latest version of the photos (1)
  • Work can be done offline on a local copy (1) so the photographer can carry on editing without an internet connection (1)
  • Files do not need to be sent by email or moved on a memory stick (1) which saves the photographers time (1)
  • A copy of the photos is kept in the cloud as well as on the devices (1) so the photos are not lost if a device is lost or damaged (1)

Allow mix and match if the response makes sense

Do not accept: answers about 24/7 availability, as this is not synchronisation

Accept any other appropriate wording/phrasing

Example answers and how they were marked
Full marks4/4

Photos taken on a camera are copied to the photographer's laptop automatically so they can start editing without transferring the files. Changes made on the laptop are updated on the photographer's phone so they always have the latest version.

Why: Two ways identified (automatic copying to other devices; changes updated on all devices) each with a creditworthy justification (start editing without transferring; latest version).

Some marks2/4

Work can be done offline on a local copy so the photographer can carry on editing without an internet connection. The cloud storage can be scaled up so the company only pays for the storage it needs.

Why: Offline working identified (1) and justified by carrying on editing without an internet connection (1). The second point is scalability, not synchronisation, so no marks are awarded.

No marks0/4

The cloud storage is available 24/7 so the photographers can work at any time.

Why: This is availability, not synchronisation, so no marks are awarded.

16Discuss6 marks

Hollybank Theatre Company is a touring theatre company. Its scripts, rehearsal videos and rehearsal schedules are all kept in cloud storage. Actors and crew use their own laptops, tablets and phones, often while travelling between venues.

Discuss the benefits to the staff of synchronisation between cloud storage and their individual devices.

[6 marks]
Mark scheme

Responses will be credited according to the learner's demonstration of knowledge and understanding of the material, using the indicative content and level descriptors below.

The indicative content that follows is not prescriptive. Responses may cover some or all indicative content, but learners should be rewarded for other responses.

Discussion may consider

  • Files saved on one device are copied to the cloud and then to the other devices automatically – a script edited on a laptop is on an actor's phone without anyone sending it
  • Everyone works from the latest version – the cast and crew see the same updated rehearsal schedule, so nobody works from an old draft
  • Changes made by one person appear on everyone's devices – a change to the running order made by the stage manager is seen by the whole company
  • Saves time before a tour – staff do not have to copy files onto USB sticks or email documents to each other
  • Works on the move – an actor can read an updated script on a tablet on the tour bus, and the device catches up when it reconnects
  • Version history – an earlier version of a script can be restored if a file is changed by mistake
  • A copy is always held in the cloud – if a phone or laptop is lost or damaged during a tour, the files are not lost
  • Can work on a local copy offline – the changes synchronise when the device gets an internet connection again at the venue

Levels

  • Level 0 (0 marks): No rewardable content
  • Level 1 (1–2 marks): Demonstrates isolated elements of knowledge and understanding; there will be major gaps or omissions; Few of the points made will be relevant to the context in the question; Limited discussion which contains generic assertions rather than considering different aspects and the relationship between them
  • Level 2 (3–4 marks): Demonstrates some accurate knowledge and understanding; with only minor gaps or omissions; Some of the points made will be relevant to the context in the question, but the link will not always be clear; Displays a partially developed discussion which considers some different aspects and some consideration of how they interrelate, but not always in a sustained way
  • Level 3 (5–6 marks): Demonstrates mostly accurate and thorough/detailed knowledge and understanding; Most of the points made will be relevant to the context in the question, and there will be clear links; Displays a well-developed and logical discussion which clearly considers a range of different aspects and considers how they interrelate, in a sustained way
Example answers and how they were marked
Full marks6/6

Synchronisation means a file saved on one device is copied to the cloud and then to all the other devices automatically, so when the stage manager changes the rehearsal schedule on the office laptop the cast see the new version on their phones without anyone sending it. This means everyone works from the same latest version of a script, so no one learns lines from an old draft. It saves time before a tour, as scripts and videos do not have to be copied onto USB sticks or emailed round the company. If a phone is lost during the tour a copy is still in the cloud, and if someone edits a script by mistake an earlier version can be restored. Actors can also work on a copy offline on the bus and it will synchronise when they reach the venue.

Why: Level 3: most points are linked to the touring theatre context, and several aspects of synchronisation (latest version, time saved, backup of lost devices, version history, offline working) are discussed and interrelated in a sustained way.

Some marks4/6

Synchronisation is good because all the staff will have the same files. If an actor updates their script on their phone it goes to the cloud. Also the staff can access the files on any device they have. This saves time because they do not need to email things to each other. It means everyone has the latest version.

Why: Level 2: some accurate points that are relevant to the staff, but the links are not always clear and the points are not developed or interrelated, giving a partially developed discussion only.

Some marks1/6

Cloud storage is available 24/7 so the actors can get their scripts at any time, and it is scalable so the theatre can buy more storage if they need it. It is also cheap because you only pay for what you use.

Why: Level 1: generic assertions about availability, scalability and cost that are not about synchronisation, with no discussion and no clear relevance to the question asked.

17Discuss6 marks

Pendower Coastwatch is a voluntary organisation that watches the coast and reports incidents to the rescue services. Volunteers record sightings and incident reports in cloud storage. Some volunteers patrol at night and others work from home along the coast.

Discuss the benefits of cloud storage being available 24/7 to Pendower Coastwatch.

[6 marks]
Mark scheme

Responses will be credited according to the learner's demonstration of knowledge and understanding of the material, using the indicative content and level descriptors below.

The indicative content that follows is not prescriptive. Responses may cover some or all indicative content, but learners should be rewarded for other responses.

Discussion may consider

  • Incidents can be reported as they happen – a volunteer on a night patrol can log a sighting straight away instead of waiting for the office to open
  • Records can be checked at any hour – volunteers working from home or at a lookout point can open the files whenever they need them
  • Rescue teams get the latest reports – they can see what has already been logged before they respond, day or night
  • Shift handover is easier – the day team can read what was logged overnight, so nothing is missed
  • Reports can be added during an incident – everyone sees the same up-to-date record while it is still happening
  • Volunteers can fit patrols around work – those only free in the evening can still check and add to the records

Levels

  • Level 0 (0 marks): No rewardable content
  • Level 1 (1–2 marks): Demonstrates isolated elements of knowledge and understanding; there will be major gaps or omissions; Few of the points made will be relevant to the context in the question; Limited discussion which contains generic assertions rather than considering different aspects and the relationship between them
  • Level 2 (3–4 marks): Demonstrates some accurate knowledge and understanding; with only minor gaps or omissions; Some of the points made will be relevant to the context in the question, but the link will not always be clear; Displays a partially developed discussion which considers some different aspects and some consideration of how they interrelate, but not always in a sustained way
  • Level 3 (5–6 marks): Demonstrates mostly accurate and thorough/detailed knowledge and understanding; Most of the points made will be relevant to the context in the question, and there will be clear links; Displays a well-developed and logical discussion which clearly considers a range of different aspects and considers how they interrelate, in a sustained way
Example answers and how they were marked
Full marks6/6

The main benefit is that a volunteer on a night patrol can log a sighting the moment it happens, which matters because the rescue services may need to launch straight away rather than waiting for an office to open. Because the records are always available, the rescue teams can check what has already been reported before they respond, so they do not waste time searching a stretch another volunteer has already covered. Availability also makes handover between shifts easier, since the day team can read the overnight log and know which stretches still need watching, and during a long incident everyone can add reports to the same record and see the latest version. Volunteers who are only free in the evening can still check the files and take part, so the organisation can call on more of them.

Why: Level 3: a range of aspects of 24/7 availability (immediate logging, rescue team access, shift handover, live reports, volunteers who patrol in the evening) are each clearly linked to the coastwatch context and interrelated, in a sustained way.

Some marks4/6

Cloud storage is available 24/7, so a volunteer on a night patrol can report what they have seen straight away. This matters because the coast is watched at night as well as in the day, and an incident could happen at any hour. It also means the files can be opened from home, so volunteers who work from home along the coast can check the reports without going to an office. The rescue teams can look at what has already been reported before they respond, although this only works if the volunteers have given them access to the right files.

Why: Level 2: some accurate points relevant to the context (night patrols, volunteers at home, rescue team access), but the links are not always clear and the interrelation is only touched on once, so the discussion is partially developed.

Some marks1/6

Cloud storage is scalable so the coastwatch can buy more storage when they get more volunteers. It also synchronises to their phones, so they always have the newest file.

Why: Level 1: isolated statements about other features of cloud storage rather than availability, with no discussion and little relevance to the question asked.

18Discuss6 marks

Havenfield Community Radio is a community radio station run mainly by volunteers. It stores recordings of interviews, live sessions and fundraising campaigns in cloud storage. The amount of audio it holds rises sharply during a campaign and falls again afterwards.

Discuss the benefits of scalable cloud storage to Havenfield Community Radio.

[6 marks]
Mark scheme

Responses will be credited according to the learner’s demonstration of knowledge and understanding of the material, using the indicative content and level descriptors below.

The indicative content that follows is not prescriptive. Responses may cover some or all indicative content, but learners should be rewarded for other responses.

Discussion may consider

  • Extra storage can be rented as soon as a fundraising campaign starts – volunteers can upload interviews and live sessions without waiting for new hard drives or servers to be bought and installed
  • More space can be added quickly for a large outside broadcast – the station can agree to cover an event at short notice instead of turning it down
  • Storage can be rented only for as long as a campaign lasts – once the recordings are edited and broadcast the space is freed
  • Freeing unwanted space reduces the monthly bill – the station is not paying for capacity it no longer needs between campaigns
  • Costs can rise and fall with the station’s workload – this makes budgeting easier for a community station with an uncertain income
  • The station does not have to buy and maintain its own servers – money saved can be spent on studio equipment or programme making

Accept any other relevant response

Levels

  • Level 0 (0 marks): No rewardable content
  • Level 1 (1–2 marks): Demonstrates isolated elements of knowledge and understanding; there will be major gaps or omissions; Few of the points made will be relevant to the context in the question; Limited discussion which contains generic assertions rather than considering different aspects and the relationship between them
  • Level 2 (3–4 marks): Demonstrates some accurate knowledge and understanding; with only minor gaps or omissions; Some of the points made will be relevant to the context in the question, but the link will not always be clear; Displays a partially developed discussion which considers some different aspects and some consideration of how they interrelate, but not always in a sustained way
  • Level 3 (5–6 marks): Demonstrates mostly accurate and thorough/detailed knowledge and understanding; Most of the points made will be relevant to the context in the question, and there will be clear links; Displays a well-developed and logical discussion which clearly considers a range of different aspects and considers how they interrelate, in a sustained way
Example answers and how they were marked
Full marks6/6

Havenfield Community Radio’s workload changes throughout the year: a fundraising campaign may bring in hours of interviews and live sessions, while at other times it records only its regular shows. With scalable cloud storage the station can rent extra space as soon as a campaign starts, so volunteers can upload recordings straight away instead of waiting for new hard drives to be bought and fitted. Because the extra space is rented monthly, the station can free it once the campaign has been edited and broadcast, so it is not paying for storage it no longer uses. This keeps costs matched to the station’s income, which matters for a community radio station, and means money saved can go towards studio equipment. It also lets the station say yes to a big outside broadcast at short notice, because more space can be added quickly.

Why: Level 3: renting more for a campaign, freeing it afterwards, saving money and accepting work at short notice are all developed and clearly linked to the radio station’s changing workload, giving a sustained discussion.

Some marks4/6

Scalable cloud storage would help Havenfield Community Radio because it can rent more space when a fundraising campaign produces lots of recordings. This means volunteers do not have to wait for new hard drives before they can upload interviews, so the station can keep up with the extra work. When the campaign is over, the station can free the storage it no longer needs so it is not paying for space it does not use. This saves money that a community station could spend on other things.

Why: Level 2: some accurate points are relevant to the radio station and its campaigns, but the discussion is only partly developed and does not fully consider how renting and freeing storage work together to match the changing workload.

Some marks1/6

Scalability means the radio can get more storage when it needs it. It also means the files are synchronised to all the volunteers’ devices so they can work from home, and it is available 24/7 for listeners.

Why: Level 1: only the first sentence is a relevant scalability point; the other points describe synchronisation and 24/7 availability, which are different features of cloud storage, so there is isolated knowledge with little relevance and no discussion.

19Evaluate6 marks

Oakhill Food Bank stores its stock records and client referral forms in cloud storage. Its volunteers and paid staff work at different times of day.

Evaluate the benefits to Oakhill Food Bank of its cloud storage being available 24/7.

Your evaluation should include:

  • the benefits and drawbacks of 24/7 availability
  • a supported conclusion.
[6 marks]
Mark scheme

Responses will be credited according to the learner's demonstration of knowledge and understanding of the material, using the indicative content and level descriptors below.

The indicative content that follows is not prescriptive. Responses may cover some or all indicative content, but learners should be rewarded for other responses.

Evaluation may consider

Benefits

  • Records available in the evening or at weekends – so volunteers on different shifts can deal with urgent referrals without waiting for the office to open.
  • Staff can update records from home – so stock levels and referral forms are current whenever someone needs them.
  • The cloud provider keeps the service running – so the food bank does not need its own server to be available day and night.
  • Records can be reached on a phone while out collecting donations – so a volunteer can check stock before promising items to a client.

Drawbacks

  • An internet connection is still needed – if the food bank's connection fails, the records cannot be reached even though the service is available.
  • The provider may have maintenance or an outage – access can stop at a time when a referral is urgent.
  • Referral forms may be opened on an unprotected device or in a public place – so client information could be seen by others.

Levels

  • Level 0 (0 marks): No rewardable material
  • Level 1 (1–2 marks): Demonstrates isolated elements of knowledge and understanding; there will be major gaps or omissions; Few of the points made will be relevant to the context in the question; Limited evaluation which contains generic assertions leading to a conclusion which is partially supported
  • Level 2 (3–4 marks): Demonstrates some accurate knowledge and understanding; with only minor gaps or omissions; Some of the points made will be relevant to the context in the question, but the link will not always be clear; Displays a partially developed evaluation which considers some different competing points, although not always in detail, leading to a conclusion which is partially supported
  • Level 3 (5–6 marks): Demonstrates mostly accurate and thorough/detailed knowledge and understanding; Most of the points made will be relevant to the context in the question, and there will be clear links; Displays a well-developed and logical evaluation which clearly considers a range of different aspects and competing points, leading to a conclusion that is fully supported
Example answers and how they were marked
Full marks6/6

24/7 availability would help Oakhill Food Bank because its volunteers work different shifts, so stock records and referral forms can be updated in the evening or at weekends and urgent requests are not held up until the office opens. Staff can also reach the records from home, which means the food bank does not depend on one office computer being switched on, and the cloud provider keeps the service running rather than the charity maintaining its own server. However, volunteers still need an internet connection, so if the food bank's broadband fails the records cannot be reached even though the service is available. The provider may also take the service down for maintenance, and client referral forms could be opened on an unprotected phone. Overall, 24/7 availability suits Oakhill Food Bank because its volunteers work at different times, provided it has a reliable connection and staff follow security rules.

Why: Level 3: mostly accurate, detailed knowledge; points are relevant to Oakhill Food Bank with clear links; well-developed evaluation of benefits and drawbacks; fully supported conclusion.

Some marks4/6

Cloud storage being available 24/7 means volunteers can look at stock records at any time, which helps because they work different shifts. Staff can also check referral forms from home instead of going to the food bank. This could mean urgent requests are dealt with faster. However, if there is no internet connection they cannot get to the files, and the provider might have an outage. Also the records might be seen by someone else if they are opened in a public place. Overall 24/7 availability is a benefit for the food bank because being able to get the records at any time is useful, although it depends on the internet connection.

Why: Level 2 (top): some accurate knowledge; points are relevant to the context but the links are not always clear (for example the public place point); considers benefits and drawbacks but not in detail; conclusion names the dependence on the connection but does not weigh it, so it is only partially supported.

Some marks1/6

Cloud storage is available 24/7 so it is always on. This means the food bank can use it whenever it wants. Another benefit is that it has unlimited storage so they never run out of space. The drawback is that it needs Wi-Fi. Overall it is good for the food bank.

Why: Level 1 (1 mark): isolated elements of knowledge with major gaps; one generic benefit that is not linked to Oakhill Food Bank's volunteers; 'unlimited storage' is not a feature of cloud storage and 'Wi-Fi' is not an internet connection, so there is no creditworthy drawback; the conclusion is a bare assertion that is only partially supported.

20Evaluate6 marks

Otterford Ski Centre is a ski centre. It is very busy in winter and quiet in summer. It uses cloud storage for booking records, lesson schedules and lift maintenance logs.

Evaluate the suitability of scalable cloud storage for Otterford Ski Centre.

Your evaluation should include:

  • the benefits and drawbacks of scalability
  • a supported conclusion.
[6 marks]
Mark scheme

Responses will be credited according to the learner's demonstration of knowledge and understanding of the material, using the indicative content and level descriptors below.

The indicative content that follows is not prescriptive. Responses may cover some or all indicative content, but learners should be rewarded for other responses.

Evaluation may consider

Benefits

  • Storage can be increased quickly for the winter season – extra space can be rented without buying and installing new hardware.
  • The centre pays only for the extra storage it needs – costs are lower than buying a large system for the whole year.
  • Storage can be reduced or freed in summer – the centre stops paying for space it no longer uses and saves money.
  • A free allowance may be available – a small centre could start without paying and rent more as bookings grow.

Drawbacks

  • Renting extra storage is an ongoing cost – the monthly charge continues while the extra space is needed.
  • Costs can rise as records grow – more bookings and lesson files may mean renting more space over time.
  • The free allowance may be limited – the centre may have to start paying sooner than expected.
  • Staff time may be needed to delete old files – clearing space takes time and records must be managed.

Levels

  • Level 0 (0 marks): No rewardable material
  • Level 1 (1–2 marks): Demonstrates isolated elements of knowledge and understanding; there will be major gaps or omissions; Few of the points made will be relevant to the context in the question; Limited evaluation which contains generic assertions leading to a conclusion which is partially supported
  • Level 2 (3–4 marks): Demonstrates some accurate knowledge and understanding; with only minor gaps or omissions; Some of the points made will be relevant to the context in the question, but the link will not always be clear; Displays a partially developed evaluation which considers some different competing points, although not always in detail, leading to a conclusion which is partially supported
  • Level 3 (5–6 marks): Demonstrates mostly accurate and thorough/detailed knowledge and understanding; Most of the points made will be relevant to the context in the question, and there will be clear links; Displays a well-developed and logical evaluation which clearly considers a range of different aspects and competing points, leading to a conclusion that is fully supported
Example answers and how they were marked
Full marks6/6

Scalable cloud storage is suitable for Otterford Ski Centre because demand changes with the seasons. In winter the centre can rent more space quickly for booking records and lesson schedules without buying a new server, so it can cope with the busy period. In summer it can free storage and stop paying for space it does not need, which saves money. A free allowance may also let a small centre start cheaply. However, renting extra space is an ongoing monthly cost, and as records grow the centre may need more and more storage, so costs can rise. Staff may also spend time deleting old files to keep costs down. Overall, scalable cloud storage is suitable because it matches storage to seasonal demand and avoids buying hardware, as long as the centre monitors the rental cost and manages old records.

Why: Level 3: mostly accurate and detailed knowledge; benefits and drawbacks are applied to Otterford Ski Centre with clear links; well-developed evaluation of competing points; fully supported conclusion.

Some marks4/6

Scalable cloud storage would let Otterford Ski Centre rent more storage in winter when bookings and lesson schedules increase, which is useful because it does not need to buy a new server. In summer it can reduce the storage and save money because it only pays for what it uses. This is a benefit for a ski centre with seasonal demand. However, the extra storage is rented monthly, so the centre will keep paying while it needs it, and costs could increase as more records are added. The free allowance may also be limited. Overall, scalable cloud storage is a good choice because the centre can change storage with the seasons, but it should check the monthly cost.

Why: Level 2: some accurate knowledge; points are relevant to the ski centre but links are not always clear; partially developed evaluation considers benefits and drawbacks; conclusion is partially supported.

Some marks2/6

Scalable cloud storage is good because Otterford Ski Centre can get more storage when it is busy in winter. It means the centre gets unlimited storage for free. The only drawback is that staff need Wi-Fi to use it. Overall it is suitable because it is scalable and easy to use.

Why: Level 1: isolated elements of knowledge with major gaps; one generic benefit linked to the centre; unlimited free storage and Wi-Fi are not credited as scalability points; conclusion is partially supported.

21Evaluate6 marks

Oakmere Physiotherapy stores patient exercise plans, appointment notes and invoices in cloud storage. Its staff include physiotherapists, receptionists and a practice manager.

Evaluate the access rights that Oakmere Physiotherapy should set and share in its cloud storage.

Your evaluation should include:

  • access rights for staff and for sharing files
  • a supported conclusion.
[6 marks]
Mark scheme

Responses will be credited according to the learner's demonstration of knowledge and understanding of the material, using the indicative content and level descriptors below.

The indicative content that follows is not prescriptive. Responses may cover some or all indicative content, but learners should be rewarded for other responses.

Evaluation may consider

Access rights for staff

  • Physiotherapists given read/write access to patient notes – so they can view and update treatment records but cannot change permissions.
  • Receptionists given read-only access to appointments and invoices – so they can book patients without changing clinical notes.
  • Practice manager given full control – so they can add or remove users and set permissions when staff join or leave.
  • Access set by role rather than file by file – so each member of staff only sees what their job needs, reducing the chance of records being changed or seen by mistake.
  • Rights set too tightly, e.g. physiotherapists unable to update notes – this slows treatment and staff may share logins to get round it, while rights set too loosely risk patient information being changed or viewed.

Sharing files

  • A patient sent a private link with read-only access to their exercise plan – they can view it but cannot change the practice's copy.
  • Files not shared with a public link – anyone who had the link could open patient information.
  • Access removed when a patient finishes treatment or a member of staff leaves – so an old link or account cannot be used to open records later.

Levels

  • Level 0 (0 marks): No rewardable material
  • Level 1 (1–2 marks): Demonstrates isolated elements of knowledge and understanding; there will be major gaps or omissions; Few of the points made will be relevant to the context in the question; Limited evaluation which contains generic assertions leading to a conclusion which is partially supported
  • Level 2 (3–4 marks): Demonstrates some accurate knowledge and understanding; with only minor gaps or omissions; Some of the points made will be relevant to the context in the question, but the link will not always be clear; Displays a partially developed evaluation which considers some different competing points, although not always in detail, leading to a conclusion which is partially supported
  • Level 3 (5–6 marks): Demonstrates mostly accurate and thorough/detailed knowledge and understanding; Most of the points made will be relevant to the context in the question, and there will be clear links; Displays a well-developed and logical evaluation which clearly considers a range of different aspects and competing points, leading to a conclusion that is fully supported
Example answers and how they were marked
Full marks6/6

Oakmere should set access rights by role. Physiotherapists need read/write access to patient notes so they can record treatment and update exercise plans, while receptionists should have read-only access to appointments and invoices so they can book patients without changing clinical notes. The practice manager should have full control to add users and set permissions. When sharing, a patient could be sent a private link with read-only access to their exercise plan, so they can view it without changing the practice's copy; a public link should not be used because anyone could open patient information. Access should also be removed when a patient finishes treatment or a member of staff leaves. Rights set too tightly would stop physiotherapists updating notes and push staff into sharing logins, so role-based rights with private, read-only sharing are the best balance between staff working quickly and protecting patient information.

Why: Level 3: mostly accurate and detailed knowledge applied to the practice's staff and patients; clear links between each right and its reason; weighs over-restriction against under-restriction; fully supported conclusion.

Some marks4/6

The physiotherapists should have read/write access so they can change patient notes. Receptionists should have read-only access so they cannot change things. The manager should have full control. For sharing, patients could be sent a link to their exercise plan. This is good because they can see it. However, if the link is shared with the wrong person then data could be seen. Overall I think they should use access rights because it keeps data safe.

Why: Level 2: some accurate points relevant to the context, but the sharing point and the competing points are not developed and the link to protecting patient information is not always clear; conclusion only partially supported.

Some marks1/6

All staff should have full control so they can do their jobs. Receptionists need full control to change patient notes. Sharing files is good because patients can see their plan. You should use a password to protect the files. Overall full control is best because everyone can access everything.

Why: Level 1: isolated element about patients viewing their plan, but major gaps; full control for every member of staff and using a password are not access rights, and the conclusion is only partially supported.

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