Impact of AI
Algorithmic bias is a systematic unfairness in the output of a computer system that favours or disadvantages a particular group of people. The computer is not being deliberately prejudiced — it has no opinions — but the pattern it has learned, or the way it was built, gives results that are consistently skewed against or in favour of one group.
Bias often gets worse over time. Suppose a library reading app gives prizes to pupils who log books online. A pupil with no internet at home cannot log books, so gets no prize, loses interest and logs even fewer books; the app concludes they are a reluctant reader and offers them fewer rewards. This is a feedback loop: biased outputs shape the future data or decisions the system learns from.
Algorithmic bias leads to unfair decisions, discrimination and unequal treatment, and it causes a loss of trust — once people suspect a system is unfair, they stop believing its results even when it gets things right. Bias can affect any group, not only groups defined by gender or ethnicity: age, disability, income, language, location or a health condition all count. A chatbot that only understands formal English may give less help to pupils who use regional slang, so it is biased by language and location just as surely as a system that treats one ethnicity differently.
Edexcel GCSE Computer Science · Impact of AI