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2.1.4 Ethics, environment and business - Categories

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Costs of ethical behaviour
Negative environmental effects
Benefits of an ethical reputation
Pressure group actions

Answers
Lower profit margins
Customer loyalty
Providing good customer service
Depleting oil and timber
Paying staff appropriately
Civil disobedience causing disruption
Improved brand image
Noise from building sites
Offering product guarantees
Petitioning for law changes
Land damaged by mining
Ability to charge higher prices
Air pollution from factories
Lobbying the government
Attracting new customers
Organising marches and protests
Contacting the press
Using high quality materials
Increased market share
Visual harm to landscapes
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