1.2.1 Customer needs - Crossword

Clues

1. Person or business that buys a product or service (8)
2. Amount someone is willing to pay for a product or service (5)
3. Perceived standard of a product or service (7)
4. Offering a range of options like brand or size (6)
5. How easy it is to obtain or use (11)
6. Belief that a product is worth the money paid for it (5)
7. Specific group of customers a business aims to serve (12)
8. Products being in stock when customers wish to buy them (12)
9. Cost, speed and reliability of the transport used to get products to customers (8)