1. Which of the following does an organisational chart show?
The number of customers served each day
The levels of hierarchy in a business
The length of service of each employee
The level of profit made by each department
2. A large, complex business has many levels of hierarchy. What is a likely consequence of this structure?
Managers have a wide span of control over their teams
Employees have fewer chances to be promoted
Decisions are made by managers at each local branch
Lines of communication are long, so change is slower