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2.5.1 Organisational structures - Match-up

Match-up definitions and answers with key terms and examples. Press submit to check your answers.

Organisational structure
Organisational chart
Hierarchical structure
Flat structure
Centralisation
Decentralisation
Communication
Communication barriers
Insufficient communication
Excessive communication
Flexible hours
Remote working


Answers
Few management layers, wide spans of control, and short communication lines
Agreed total hours with flexibility about when those hours are worked
Shows how people are arranged and who reports to whom in business
Working away from office using technology, enabling location flexibility and challenges
Structure with many management levels, narrow spans of control, long communication
Senior managers at head office make most decisions, passed downwards
Local managers make decisions for their markets, increasing local responsiveness
Diagram showing hierarchy levels, lines of responsibility, and communication channels
Too much information overwhelming staff, causing stress, distraction, lower productivity
Transfer of information between people where the message is understood
Too little information causing confusion, demotivation, mistakes, and inefficiency
Factors like jargon, poor listening, noise, language or cultural differences
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