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2.5.1 Organisational structures - Categories

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Hierarchical Structure Features
Flat Structure Features
Centralised Organisation Features
Decentralised Organisation Features
Barriers to Communication
Impact of Poor Communication
Ways of Working

Answers
Specialist jargon confuses staff
Full-time means 35 hours or more
Managers supervise many staff
Senior managers make most decisions
Technical problems with equipment
Franchisees make independent decisions
Important messages get ignored
Little freedom for branch managers
Noisy or distracting workplace
Many levels of management
Flexible hours vary week to week
Staff feel uninformed and left out
More freedom for local managers
Part-time staff work fewer hours
Temporary contracts have an end date
Unclear or poorly written message
Freelancers are self-employed
Wide span of control
Time wasted reading too much information
Decisions suit the local market
Common where a head office exists
Branch managers decide for their own store
Employees feel overwhelmed by emails
Slower to react to change
Few layers of management
Short lines of communication
Permanent contracts have no end date
Wrong method chosen for the audience
More chances of promotion
Consistent decisions across all branches
Common in large businesses
Narrow span of control
Decisions made closer to the customer
Motivation falls among employees
Faster decision making
Work is duplicated by teams
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