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2.3.1 Business operations

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Which term describes making a single, one-off product that is designed to meet the requirements of one specific customer?
Job production
What is meant by flow production?
The continuous mass production of identical items on an assembly line
Which term describes the use of machinery and robotics to carry out production tasks with little or no human input?
Automation
Which term describes manufacturing groups of similar goods using the same machinery before it is re-set to make a different group?
Batch production
What is meant by productivity?
The amount of output produced by each worker in a given period of time
What is meant by flexibility in a production process?
The ability of a business to change quickly from one task to another
What is the main purpose of business operations in a company?
To produce goods and provide services for customers
Which of the following is a service rather than a good?
A car repair carried out at a garage
Which of the following is a feature of job production?
Each item is made to meet one customer's requirements
Why are unit costs usually high when goods are made using job production?
Skilled workers take a long time to make each item
Which of the following is a benefit of batch production compared with job production?
Unit costs are lower because the same machinery makes a whole batch
Why does flow production allow a manufacturer to charge competitive prices?
High output means the cost of each unit is low
Car factory workers wear augmented reality glasses that display assembly instructions while they work. How does this most improve productivity?
Workers finish each task more quickly without checking paper manuals
How does automated machinery improve the quality of goods produced?
Machines repeat the same process exactly, so errors are reduced
A clothing factory installs computer-controlled cutting machines that cut fabric with almost no waste. What is the main effect on the factory's costs?
Less fabric is wasted, so the cost of each item falls
A car plant uses robots that can be reprogrammed in minutes, so the line can switch from building one model to another. What does this show about the impact of technology?
It makes the production process more flexible
A small bakery is thinking about buying an automated bread-making machine. What is the main drawback of doing this?
The machine is expensive to buy and install
Which of the following is most likely to be produced using batch production?
An order of 100 identical mobile phone cases
What is a disadvantage of batch production for a manufacturer?
Time is lost re-setting the machinery between batches
A drinks factory fills thousands of identical bottles every hour on a flow production line. Why is productivity high on this line?
Automated machines keep running, so output per worker is high