What is the name for a scheduling tool that shows the appointments and meetings of every team member so that a time when everyone is free can be found?
Shared calendar
What is meant by 'live chat'?
A communication tool that lets staff send short messages that are answered straight away
What is meant by 'version control'?
A system that keeps old copies of a document so the newest version is used
What is meant by 'video conferencing'?
A communication tool that lets staff in different locations hold a meeting by sound and video
What is meant by project planning software?
Software that breaks a project into tasks, sets deadlines and gives tasks to staff
What is meant by screen sharing in a video conference?
Everyone in the meeting can see the same document or application
In a messaging app, what does a colleague's status show?
Whether they are online, busy or away
In a modern team, what is the main purpose of collaboration tools?
To allow staff to work together and share information and files
Two team members edit the same shared document at the same time. Why does this benefit the team?
Everyone works on a single current version of the document
A team member needs an answer to a quick question from a colleague in another office and does not want to wait for an email reply. Which tool is most suitable?
Instant messaging
A project manager wants to see the start and finish date of every task in a project and how the tasks overlap. Which type of tool should they use?
A project Gantt chart
A team leader invites five colleagues to a meeting using a shared calendar. One colleague cannot attend at that time. What can that colleague do?
Decline the invitation and suggest a different time
A company has staff working in offices in three different countries. Why is video conferencing useful for their team meetings?
Staff can join the meeting without travelling to one location
Work on one task in a team's online project plan is delayed by two days. How does the planning software help the team?
It updates the plan and lets staff know about the change
Staff at a company use a cloud service to store the files they work on together. Why does this help staff who work both at home and in the office?
They can open the same files from any device with an internet connection
A company gives all of its staff an instant messaging tool. Which is a drawback of this for the company?
Staff may waste time on social chat instead of work
A team holds a weekly video conference with a colleague overseas who has a slow internet connection. What problem is the team most likely to have?
The sound and picture may be poor or break up
A manager wants to check how much of a project has been completed without interrupting the team. How can planning software help?
The progress of each task can be seen on the shared plan
A team keeps missing the deadlines for its tasks. How can a shared calendar help?
Reminders can be set so staff are warned before each deadline
A team holds a progress review at 9am every Monday. How can the shared calendar save the organiser time when arranging these meetings?
The meeting can be set to repeat each week
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