Which term describes the principle that all internet traffic should be treated equally, so that no user, website or service is given faster or slower access than another?
Net neutrality
What is meant by 'throttling'?
An ISP deliberately slowing access to particular websites or services
What is the name for an arrangement where an ISP lets customers use a particular service without it counting towards their monthly data allowance?
Zero-rating
What is meant by an 'internet service provider'?
A company that connects customers to the internet and controls how content is delivered to them
What is meant by 'blocking'?
An ISP stopping its customers from accessing particular websites or services
Which term describes the limit on how much a customer can download in a period before the speed is reduced or extra charges apply?
Data cap
Why is an ISP able to treat some internet traffic differently from other traffic?
It sits between customers and the services they access
Which of these does NOT break net neutrality?
A website charging users a fee for its content
How does net neutrality help a small company that sells its products online?
Its website is not slowed down to favour a larger rival
On internet.org, Facebook is zero-rated but rival social networks are not. What is the effect on those rivals?
Customers pay data charges that Facebook users avoid
An ISP slows downloads from a site it believes supports illegal file sharing. Why does this break net neutrality?
The ISP is prioritising traffic based on its own preferences
Under net neutrality, mobile data users should have the same access to content as home broadband users. What does this show?
Net neutrality applies to all devices and connection types
A customer's tablet downloads data more slowly than their desktop PC on the same home broadband connection. Why does this not break net neutrality?
The slower speed is caused by the device and not by the ISP
Which statement describes how breaking net neutrality can affect an organisation that sells online?
It may have to pay an ISP to reach customers quickly
An ISP slows down a rival streaming service for its customers while its own streaming service runs at full speed. Why might the ISP do this?
To make its own service more attractive to customers
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