Implications of choosing cloud technologies - Crossword

Clues

1. Protection of stored information from unauthorised access or theft. (12)
2. Process of converting data into a coded form that cannot be read without a key. (10)
3. Ensuring personal information is handled correctly and lawfully. (11)
4. Work carried out by a provider to keep a service running and up to date. (11)
5. Period when a system is unavailable, often due to updates or connectivity loss. (8)
6. New versions of programs installed to fix issues or add features. (15)
7. Secure building where a provider keeps the servers that hold an organisation's information, often overseas. (10)
8. Record of changes to a document that allows an earlier copy to be restored. (14)
9. Question of who legally controls information stored with a cloud provider. (13)
10. Ability to add or remove users and storage as an organisation's needs change. (11)
11. Regular payment made to a provider, often monthly, instead of buying software outright. (12)
12. Requirement that decides how long data takes to upload to or download from the cloud. (13)