1. A retailer's systems are taken offline for two days while a breach is investigated, so customers cannot place orders. Which impact is this?
Downtime, because the service is unavailable
Data loss, because records are destroyed
Reduced productivity, because repairs take time
Legal action, because customer data was leaked
2. Why can a security breach reduce the productivity of a company's staff?
They must take annual leave while the breach is being investigated
They must be replaced by temporary staff until the systems are working again
They must be paid overtime for every hour spent on the breach
They must spend time recovering data instead of doing their normal work