1. Staff complain that nobody can help them when the free cloud service fails. Which feature would a paid service provide?
Access to the service over the internet
Technical support from the provider
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A basic set of features to work with
2. A small business only needs simple file sharing and does not want to pay for a cloud service. Why might a free service be suitable?
It provides the basic features the business needs
It gives every member of staff technical support when needed
It allows the business to customise every part of the service
It includes a full data back-up service for all files