Answers
The measures taken to keep stored information safe from unauthorised access, which vary between suppliers.
The period staff need to learn an unfamiliar system before they can use it confidently.
Software or storage provided to users over the internet rather than run on their own device.
Changes to data that are instantly reflected across all connected devices, so users always see the latest information.
A paid online offering for organisations, customisable, with no adverts, high storage capacity and data back-up included.
The number and complexity of the features software offers, which is reduced on mobile and free editions.
An online offering for individual users, usually free and advertising-supported, with limited storage and no data back-up.
The shared computing resources and environment that allow applications and data to be stored and run remotely.
The extent to which a system can be used by people with different needs and on different devices.