Treating someone unfairly because of who they are, such as their disability or race
What is the name for the agreed set of recommendations for making web content more accessible to users with disabilities?
WCAG
What is meant by 'assistive technology'?
Specialist hardware or software that helps a user with a disability to access services
Which principle of WCAG requires that users must be able to receive information from the interface?
Perceivable
What is meant by 'accepted standards'?
An agreed way of doing things that is often best practice but is not enforceable by law
Which WCAG principle requires that the information and the way an interface works are clear to users?
Understandable
Which UK law makes it illegal to discriminate against people when providing access to information and services?
Equality Act 2010
What is the main purpose of the Web Content Accessibility Guidelines?
To give guidance on making web content accessible to disabled users
A company does not give a blind employee the accessibility tools needed to use its internal system. What could the company face?
Prosecution for discrimination under the Equality Act 2010
Which WCAG principle is met by making all of a website's features available from a keyboard?
Operable
A booking form has a short written description attached to each image so a screen reader can read it aloud. What is this description called?
Alt text
A customer finds it difficult to leave home. How does shopping online mainly benefit them?
They can order products at any time and have them delivered
A nurse who breaks the guidelines of their profession could have their licence to practise taken away. What does this show about professional guidelines?
They can be enforced when a licence to practise is involved
Which is a benefit to society of people having access to information and services?
Communities in different countries can work together on global issues
A bakery uses the internet to compare the prices charged by rival bakeries and to find a cheaper supplier of flour. What is the main benefit to the business?
It can set prices that attract more customers and cut its costs
People who share an interest in a hobby can discuss it online with others anywhere in the world, at any time of day. What benefit to society does this show?
Networking online brings communities together and lowers social barriers
A company wants its online booking form to be easier to read for users with low vision. Which change would help most?
Using a strong contrast between the text and the background
A customer cannot type but can speak clearly. Which feature would let them enter their details on an online booking form?
Voice data entry so they can speak their answers
A company pays for a lift to be installed so that an employee who uses a wheelchair can get to the office. What is this an example of?
A workspace adaptation
An organisation ignores the professional guidelines for its industry, although it has not broken any law. What is the main risk it faces?
Its reputation could be damaged
Which of these is an example of an organisation discriminating against some of its users?
Offering information only in a format that some users cannot access
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