Answers
Can be intrusive, affecting work/life balance with always-on communication
May encounter resistance to change and adoption from staff
Exposes organisations to security risks with dispersed/distributed data
Offers flexible working environments and remote working capabilities
Potentially diminishes local physical market presence
Improves collaboration and project management with digital tools
Improves business infrastructure
Might increase competition and pressure on pricing and service offerings
Facilitates communication with mobile devices and web-based platforms
Enables access to files and information anywhere
Supports faster and more efficient communication
Requires continuous training and updates for new technologies
Can lead to information overload and management challenges
Provides cost-effective marketing and customer engagement options
Enhances data security with distributed data storage methods
May face challenges with internet dependency for web-based platforms
Can result in depersonalisation of customer interactions
Allows for global market access through online distribution
Incurs high initial setup and ongoing maintenance costs
Enhances customer service and accessibility with interactive platforms and kiosks