1. What is e-commerce?
Engineering computer models used to develop products
Educational computing software used to train staff
Electronic mail communication using the internet
Buying and selling goods or services using the internet
2. Evil Question: How has social media changed the way businesses interact with customers?
Eliminated the need for physical stores because they all just shop online
Decreased the need for advertising because customers are more brand aware
Allows businesses to engage directly with customers and gather feedback
Made it more difficult to reach a wide audience