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1.2.1 Customer needs - Match-up

Match-up definitions and answers with key terms and examples. Press submit to check your answers.

Customer
Target customers
Customer needs
Price
Value for money
Quality
Choice
Convenience
Meeting customer needs


Answers
Amount a customer is willing to pay, matching market expectations.
Range of options; right amount helps sales, too much can confuse customers.
Main requirements customers want: price, quality, choice, and convenience.
Perceived standard of a product or service; subjective to customers.
Specific group of customers a business aims its products or services at.
Perception of getting good quality relative to the price paid.
How easy it is for customers to obtain or use a product.
Person or business that buys and uses a product or service.
Identifying and meeting needs helps generate sales, growth, and survival.
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