1.1.1 The dynamic nature of business - Crossword

Clues

1. Advances in machinery, devices and software that change how businesses operate (10)
2. Shifts in what customers want or prefer over time (14)
3. When products become outdated and lose customer demand (12)
4. The development of a new idea into a product or service (10)
5. Improving existing products or services to meet new needs (10)
6. A small, specific group of customers with particular needs (5)
7. Growing concern for the environment driving demand for greener products (14)
8. Online buying that enables new firms and harms high streets (16)
9. Online platforms where users share content, used by businesses to reach customers (11)