Answers
A period when a system or service is completely unavailable, often while a breach is investigated and fixed.
Costs an organisation has to pay after a breach, such as fines, repairs and lower sales.
A decrease in work completed, often because data must be recovered or systems are unusable.
The accidental or deliberate destruction or corruption of stored information, which may be permanent.
The emotional pressure felt by customers when their personal details are accessed, leaked or shared without permission.
Court proceedings against an organisation for failing to protect data, leading to fines or being sued.
When a criminal uses someone else's personal information to commit fraud, such as taking out loans.
Stolen records that are traded with other criminals, giving them the details they need to commit crimes.
When clients stop buying from an organisation because they no longer trust it to keep their details safe.
A negative change in how an organisation is seen by customers and society after a security incident.